Host/Hostess

PART-TIME

Reports To:

Food & Beverage Manager

Summary

The host/hostess position is responsible to greet and seat guests, help with service, communicate with management and service staff regarding guest satisfaction.

Essential Duties & Responsibilities
  • Check work list.
  • Stuff inserts in programs if necessary.
  • Assist in setting up dining rooms.
  • Communicate any difficulties or changes to managers.
  • Attend “cue call.”
  • Greet customers and escort them to their table.
  • Accommodate guests with special needs.
  • Communicate any inquiries, special requests, complaints/compliments to Food & Beverage Manager on duty.
  • Help with service, pour water & coffee, clear tables, communicate with service staff any guest special requests.
  • Respond to emergencies appropriately.
  • Work as a team member and assist co-workers when needed.
  • Perform other related duties as assigned.
Education, Experience & Physical Demands
  • Some high school or GED program.
  • While performing the duties the employee is regularly required to stand, or walk, reach/carry with hands and arms.
  • Must be able to lift and/or move up to 20 pounds.
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