The Group Sales Development Specialist position is a full-time, permanent, exempt position.
Responsibilities include attracting & securing new groups to CDT via a combination of marketing and sales efforts. Work with Associate Director of Sales to determine potential new sales targets, develop and implement marketing plan, and aggressive sales follow up. Position requires time spent on trackable and measurable outgoing phone efforts, outside sales calls, and trade show exhibiting. Must continuously evaluate and suggest new ways to grow new group business, while supporting and maintaining current group relationships.
Essential Duties & Responsibilities
Creates a positive and effective work environment to stimulate sales & team growth
Works collectively with Associate Director of Sales to create effective sales strategies and efforts to increase overall group sales efforts, with a focus on gaining new groups and reestablishing old groups that have lapsed.
Cultivates lists obtained from CVBs / professional organizations
Assists Assoicate Director of Sales and Group Sales Specialists in the creation and development of group sales marketing pieces i.e. direct mail, email campaigns, etc.
Attends industry events as appropriate to stay current group tourism industry
Assists with in-bound phone sales capacity as required
Makes recommendations for improvement in the department
Availability to travel up to 30% of hours
Other duties as assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values.
Possess clear & concise written and verbal communication skills, including comfort with
creation of proposals and presentations
Computer Skills – Must be adept in use of internet, email, MS Office, particularly Excel and Word. Knowledge of AudienceView Ticketing helpful.
Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Support organization’s goals and values.
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Represents organization in a professional manner of dress. Supports affirmative action and respects diversity.
Quality – Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability – Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
Bachelor’s Degree preferred.
Minimum 3 years experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is regularly required to talk or hear, sit and stand. The employee is often required to use hands to finger, handle, or feel; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is average.