Health & Safety – COVID-19

A Message About COVID-19

Last Updated: May 14, 2021

Under guidance from the Minnesota Department of Health and the Governor of Minnesota, some operations at Chanhassen Dinner Theatres (CDT), including The Music Man, are currently suspended. Updated guidelines allow for optional mask use and for us to increase indoor capacity for the Concert Series and Stevie Ray’s Comedy Cabaret using appropriate health and safety protocols and social distancing. Beginning May 28, 2021 there are no restrictions on capacity and social distancing is no longer required. For the comfort and safety of our guests, for ticketed events taking place between May 28 – July 25, 2021, CDT will not seat different parties at the same table.

We continue to offer on-demand streaming events through our Chan@Home Concert Series.  See the lineup here. Also, if you are in the Chanhassen area, Brindisi’s Pub is currently open for take-out and in-person dining. CDT will continue to monitor the situation and reevaluate as more information about COVID-19 unfolds.

CDT recently announced the July 2, 2021 return of The Music Man. This date was selected based on available information about virus transmission statistics and the pace of community vaccinations. When The Music Man resumes, we will continue to follow the current health and safety guidelines provided by the Minnesota Department of Health, Centers for Disease Control, and other applicable industry and government agencies. The safety of our guests, actors and employees are vital to us.

In addition, we will be resuming performances working in partnership with our artists’ unions, Actors’ Equity Association and the American Federation of Musicians, to ensure and provide for the health and safety of our performers.

Our box office is operating at a limited capacity and can be reached by phone Monday-Friday, 10am-5pm and on Saturdays from 1 – 5pm. You can also email tickets@ChanhassenDT.com — someone will reply as soon as possible.  Thank you for your patience.

Please visit this website and our social media pages for the most current information.

Your patience and goodwill is sincerely appreciated. We wish you good health, peace, and look forward to “Entertaining You!” very soon!

-Michael Brindisi, President & Artistic Director

Safety Guidelines

Guidelines Provided by the MN Dept. of Health and the CDC

For the spaces we are opening, we will follow the following guidelines set by our local and state governments.

wear a mask
Mask use is optional. Please wear a mask if you have not been vaccinated for COVID-19.
Stay 6 feet apart
Practice social distancing whenever possible.
Feel sick? Stay home.
Feel sick?  STAY HOME.

WHAT WE’RE DOING
-Training all employees on COVID-19 safety procedures.
-Taking employee temperatures and screening health at the beginning of every shift.
-Employees will sanitize and/or wear gloves during customer interactions & food handling.
-Designated staff members to clear dishes and sanitize tables and restrooms.
-Complete disinfection of theatre between performances.
-Upgraded air filtration.
-Disposable menus.
-Hand sanitizer available for guests.

Frequently Asked Questions

What should I do if I have tickets to an affected performance?

Nothing!  The box office will contact customers with tickets to affected performance dates as necessary. We are not refunding any tickets at this time – the tickets will be placed on your account to use once we are able to reopen.

Can I contact the box office?

Our box office is operating at a limited capacity and can be reached by phone Monday-Friday, 10am-5pm. You can also email tickets@ChanhassenDT.com — someone will reply as soon as possible.  Thank you for your patience.

When will The Music Man return and will it be extended?

The Music Man is currently scheduled to return on July 2, 2021 and run until December 31, 2021.  Tickets are now available.

Are Concert Series events still happening?

Yes. Concert Series events have moved into the Main Dinner Theatre (where The Music Man usually performs.) In this larger space, we can properly distance groups to comply with state safety guidelines.

Can I get a refund?

We are not processing refunds at this time.  It is our intention to resume operations and reschedule all events when it is safe to do so.  The value of all affected tickets have been placed on guest’s accounts and will never expire.

How can I help?

Come visit us when we reopen! Buy tickets and gift cards! There are a lot of people out of work during this difficult time. The greatest gift would be to come back to full houses ready to receive the hospitality and enjoy the entertainment we’re famous for!

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