This position is responsible for supervising banquet events: setup of event, staff supervision, customer interface, food service breakdown and cleanup. As the lead of this service group this position will provide critical customer service support.
Essential Duties & Responsibilities
Responsible for operation of banquet services: setup, serve, monitor, clean up.
Serve as primary liaison during banquet events with clients, banquet staff and other department service staff.
Responsible for training and supervision of banquet staff.
Responsible for keeping accurate records of product usage and report to manager.
Review and gather banquet inventory, supplies and related equipment.
Report equipment failure to manager.
Assume all duties and assignment as deemed appropriate by manager.
Other duties as assigned.
Education, Experience & Physical Demands
High school diploma or GED
A minimum of two years experience in banquet service required.
Previous Banquet Captain experience preferred.
Experience with scheduling and training employees preferred.
While performing the duties the employee is regularly required to stand, or walk, reach/carry with hands and arms and must be able to lift and/or move up to 50 pounds.